1. General Information
LLC KUS TBA PADEL respects the confidentiality of your personal information. This policy describes how we collect, use, store, and protect customer data when using our website and services.
By using our website, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Basic data: first name, last name, phone number, email address, and where necessary, personal identification number or company name (during booking or payment).
Payment information: we do not store your card details. All financial transactions are processed through the secure systems of TBC Bank and Bank of Georgia.
Booking details: selected time, court, type of service, and other relevant information.
Analytical information: IP address, device type, browser version, page visit statistics (through Google Analytics, Meta Pixel, and other analytical tools).
Cookies: our website uses cookies for functionality and advertising analytics purposes.
3. Purposes of Data Use
We use your data for the following purposes:
- Processing bookings and providing services
- Processing payments and issuing invoices
- Communicating with customers (confirmations, changes, cancellations)
- Managing customer accounts (if registration is enabled)
- Improving the service for analytics and statistical purposes
- Optimizing advertising and marketing campaigns
4. Sharing with Third Parties
We do not disclose or sell customer information to third parties, except in the following cases:
- Payment service providers: TBC Bank and Bank of Georgia (only the data necessary for the transaction)
- Analytics systems: Google Analytics, Meta (Facebook) Pixel — using anonymized data
- Courts or law enforcement authorities: only when required by law
5. Data Protection
We use modern technical and administrative security measures to protect your information.
Only authorized employees have access to the data, and they are obliged to comply with confidentiality rules.
6. Cookies and Analytics
The website uses cookies to improve the user experience. Cookies allow us to remember your preferences, review website usage statistics, and show targeted advertisements.
You can disable cookies at any time through your browser settings.
7. User Rights
You have the right to:
- Request a copy of your personal information
- Request correction or deletion of your information
- Opt out of marketing communications
- File a complaint with the Personal Data Protection Inspector
Contact email for privacy-related matters: info@kustbapadel.ge
8. Changes to This Policy
We may update this policy from time to time. The updated version will be published on this page with a new date.
9. Contact Information
If you have any questions or would like to exercise your data protection rights, please contact us:
KUS TBA PADEL
Email: info@kustbapadel.ge
Phone: +995 585 88 99 77
Website: www.kustbapadel.ge
